What types of businesses can use HaloAI?

HaloAI can be used by almost all types of businesses that have direct interaction with customers, ranging from service companies, healthcare, retail, to finance.

Can 1 AI handle more than 1 business?

Yes. Halo AI can handle multiple brands or business units with a knowledge base and flow configuration tailored by the Halo AI team.

Can HaloAI be integrated with other systems?

Yes. HaloAI supports integration via Open API, allowing connections to CRM, ERP, internal systems, payment gateways, custom dashboards, and other platforms.

Can the AI understand regional languages and slang?

Yes. Our AI is capable of understanding formal Indonesian, everyday language, slang, and even mixed languages (e.g., Indo-English), and responds naturally like a human agent.

Can the AI handle multiple chats at the same time?

Yes. AI can handle thousands of chats simultaneously without limitations on the number of conversations at one time and without a decline in response quality.

Can HaloAI be used for marketplaces?

Yes. HaloAI can be used to assist in managing marketplace chats such as Shopee for answering product FAQs to upselling, depending on the policies and integration access of each platform.

How far can AI assist our business?

HaloAI can assist with: • Automatically answering customer inquiries • Upselling & cross-selling products • Booking & scheduling • Sending invoices • Reminders & billing • Automatically following up with prospects • Qualifying leads before passing them to the sales team • And other business processes, which can be consulted with our AI experts.

Can the AI be transferred to a human agent?

Yes. Our system supports human agent takeovers, allowing conversations to be transferred to a human agent at any time if needed.

AI is trained using a knowledge base that can include: • Files (PDF, DOC, etc.) • Websites • Internal FAQs • Sales scripts • Product data Our team also assists with the initial setup and optimisation process.

How is our business data security?

Data security is our top priority. Our system adheres to international security standards such as ISO 27001 and implements encryption and access controls to protect your business data.

How does HaloAI's pricing work?

HaloAI operates on a subscription system (monthly/annual) with packages that can be customised based on business needs.

How much does HaloAI cost?

Pricing is tailored to your business needs, such as: • The number of channels you wish to integrate • The number of human agents • The volume of AI Credits per month • Integration requirements Please contact our team to receive a proposal and the best offer.

You can contact our team through the form on our website or the official Halo AI WhatsApp (+62 851-2331-3390) . Our team will assist with the demo process, consultation needs, and system setup.

How long is the setup process until going live?

Generally, it takes 5–14 working days, but it can be quicker or longer depending on the complexity of the integration and flow.

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Why HaloAI

Designed to Deliver Results

Traditional Chatbots

Replies to questions. Breaks under pressure. Does nothing else.

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Customer

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ada cookies yang cocok buat gift kak?

Customer

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Customer cancelled the order

HaloAI Agents

Adaptive, humanlike, and delivers the full customer experience. Using Agentic AI.

Agents

Top-Notch Skills

Natural Talk

Engages with genuine empathy, context awareness, and natural language.

Self-Check

Follows your business process exactly, following guardrails, eliminate hallucinations, and ensure compliance.

Adaptable

Handle hundreds of edge cases without hand-coding.

Impact Driven

Closes sales, processes payments, books appointments, creates support tickets, and follows up.

Features

Everything Your Team Needs. In One Platform.

A unified platform to deliver exceptional experiences at scale.

AI Chat

Manage omni-channel chat from a single inbox.

AI Voice

Natural-sounding AI for inbound & outbound calls.

AI CRM

Automatically generate tickets, track customer issues, manage pipelines, and surface insights.

Use Cases

Everything You Need, From Close Sales To Qualify Leads

Transform customer experience, scale operations, and drive measurable growth.

Close Sales

From Inquiry To Invoice. Without The Manual Work.

Send Invoice

Automatically generate and send invoices customers.

Check Shipping Cost

Calculate shipping fees based on destination details.

Receive & Check Payments

Monitor incoming payments in real-time automatically.

Real Feedback

What Our Clients Say

Industry Manufacture

Responsivitas AI dalam menangani komunikasi pelanggan telah meningkatkan efisiensi layanan secara signifikan.

Massindo Karya Prima

Industry Healthcare

Fitur omni-channel yang terintegrasi secara komprehensif memberikan nilai tambah strategis bagi operasional Halodoc.

Halodoc

Industry Retail

Implementasi HaloAI telah mengoptimalkan proses customer service kami dengan platform yang stabil dan andal.

Heymale

Industry Edutech

CRM dengan UI/UX ternyaman dan paling ringkas untuk dipakai! Rutin update fitur dan penanganan kendala sangat cepat dan teratasi dengan baik!

IELTSpresso

Industry Manufacture

Responsivitas AI dalam menangani komunikasi pelanggan telah meningkatkan efisiensi layanan secara signifikan.

Massindo Karya Prima

Industry Healthcare

Fitur omni-channel yang terintegrasi secara komprehensif memberikan nilai tambah strategis bagi operasional Halodoc.

Halodoc

Industry Retail

Implementasi HaloAI telah mengoptimalkan proses customer service kami dengan platform yang stabil dan andal.

Heymale

Industry Edutech

CRM dengan UI/UX ternyaman dan paling ringkas untuk dipakai! Rutin update fitur dan penanganan kendala sangat cepat dan teratasi dengan baik!

IELTSpresso

Enterprise

HaloAI Perform at Enterprise Scale.

Scalability

From 1,000 to 6.5 million conversations. Halo AI scales with your business.

Integrations

Connects with WhatsApp, Instagram, Shopee, and your existing business tools & stack.

Security

Your customer data stays yours. Protected, private, and never compromised.

API Web-hook

Use API Webhook for real-time data exchange to sync systems and enhance efficiency.

Frequently Asked Questions

Got Questions? We Answer

Can't find your answers here? Contact us

Let's Talk

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Every message gets answered, every customer feels heard, and every opportunity is captured.

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